If there are errors or deficiencies in your order, please write an email to info@decadentcopenhagen.dk, with a description and photos of the error / problem.

There is a free return on orders over 200 euros. If you want to return an order, please use the return label enclosed in your package. If your order value is less than 200 euros, you must make sure to send it back to us at the address Store Regnegade 3, 1100 Kbh K at your own cost.

Note that you must choose a distributor with distribution to private address and not to parcel shops. DAO can not be used to send orders back to us.

If you want to return a product, please fill in the enclosed return slip. Feel free to pack the product in the provided dustbag and send it in the packaging you received the order in. If your order is over 200 euros, use the enclosed return label. If your order is less than 200 euros, you must pay for the return shipment yourself. Returned goods must be sent to Store Regnegade 3, 1100 Copenhagen K, and may only be sent directly to the address.

If you want to buy a return label for 5 euros through us, you can send an email to info@decadentcopenhagen.dk, and get a link for payment.

If you want to switch for another product instead, place a new order for the desired product and send the original product back to us. You can also visit our physical store where we accept returned items.

You can not exchange orders purchased on our webshop.